Implementation and delivery
A correct plan and no capacity to run it produces the same result as no plan. This is the engagement for organizations that know what needs to happen and need someone accountable for making it happen, including across vendors they do not control.
Signals you would recognize
- The plan is agreed and correct, and there is no internal capacity to drive it
- Several vendors are involved and nobody owns the outcome across them
- Previous initiatives stalled somewhere between decision and delivery
- Progress is reported in status meetings rather than in evidence
When to consider it
Consider this when the difficulty is not knowing what to do, but having the capacity and coordination to get it done.
What we do
- Execution of an agreed roadmap with defined milestones and owners
- Embedded engineering and delivery capacity alongside an internal team
- Vendor and workstream coordination under one accountable interface
- System rollout, migration and adoption support
- Transition planning, documentation and handover so the capability ends up owned internally
How we approach it
One accountable interface
Where several vendors are involved, someone has to own the outcome across them. That is the role we take rather than adding another party with a partial view.
Report from evidence
Milestones are demonstrated rather than declared. Where something has slipped, it gets raised while there is still room to respond.
Plan the exit at the start
Transition, documentation and training are scoped from the beginning, because a delivery partner who becomes structurally necessary has failed at the job.
What you end up with
- Progress against milestones, reported rather than assumed
- One point of accountability across the workstreams involved
- Documentation and handover, so you are not left dependent on us
Questions we are asked
- Can you work alongside our existing vendors?
- Yes, and it is a common arrangement. Where several parties are involved we take the coordinating role and hold accountability for the outcome across them, rather than adding another supplier with a partial view of the work.
Other capabilities
- Technology & EngineeringWe build and integrate the production systems a business runs on: internal platforms, customer facing applications, integrations, and the data layer underneath them.
- Artificial Intelligence & AutomationWe design and implement AI and automation for specific, identified work: research, document handling, workflow routing, decision support and internal operations.
- Product Engineering & R&DWe take technical ideas through design, prototyping and validation to something that can be built, tested and manufactured.
- Business & Operating SystemsWe work out what is actually limiting the business, then design the operating model, workflows and decision structures that remove the limit.
- Growth & Market EnablementWe build the systems behind revenue: how demand is generated, qualified, tracked and handed off, and what it takes to operate in a new market.
Discuss a implementation & delivery requirement
Describe what you are working on. We reply with a view on how we would approach it and whether we are the right people for the work.
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